Video For Facetime Doesnt Work On Mac

This post will tell you how to fix FaceTime camera on MacBook Air/Pro, El Capitan. Open FaceTime on your Mac; Go to Menu -> Video, select 'Facetime HD. Check Whether FaceTime Switched on or not. FaceTime app sometimes doesn’t work on your iOS device. In such a case, the users need to follow the simple steps provided here. Navigate to Settings >> FaceTime and switch the app to ‘On’ on your iOS device. On Mac device, the users need to open the FaceTime app and turn on FaceTime.

Hi adrian2107, Thanks for visiting Apple Support Communities. It sounds like you are able to connect to FaceTime calls on your Mac, but the video stops unexpectedly. I recommend starting with these steps to troubleshoot the behavior you're seeing:.

Verify that both parties are connected to an active broadband Internet connection. Consult for necessary ports to open in firewalls, security software and routers. If you encounter issues using a Wi-Fi network, use standard to resolve interference and other issues.

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You can find this information and more troubleshooting steps at the link below: Best Regards, Jeremy. Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only.

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