Outlook For Mac Version 15.33 And Gmail Sync Issues

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After updating to Outlook 2016 for Mac, Version 15.32 (170309), many of the emails that I'm sending either directly as a new email or as a reply to an incoming are going directly to the Outbox. The error message that I'm getting is a 'Sync Error' with error code 17884. The only way I can get the email out of the Outbox is either to select Send and Receive, change the source of the Internet from 2.4G to 5G or 5G to 2.4G or close Outlook and reopen it. Closing and reopening Outlook is the most reliable way for me to get the email in the Outbox to send but it does not work every time. Selecting Send and Receive is the least reliable. This problem first developed after I upgraded to the above version.

Any guidance would be greatly appreciated. Alison, I tried to test your good suggestion. I connected the Wi-Fi on the laptop to the iPhone HotSpot instead of the home Wi-Fi. The issue continued as before - emails go into the Outbox.

OS = 10.12.3 I do not use any Outlook plug-ins that I know of I cannot figure how to paste an image of the error screen onto this page - the usual shift/control/command/4 doesn't work nor does my snippet tool. If I had your emailI could send it after i closed and opened Outlook;; I'll try to private message you the other info - never dd that before so I hope it works. What can I try next?

How to Access Gmail with Outlook for Mac Share Pin Email Print Reza Estakhrian/Stone/Getty Images Email & Messaging. How to Sync Gmail to Outlook Express via POP. Below is a list of the Outlook for Mac articles published on slipstick.com. Updates from Microsoft on recent 'issues' in Outlook for Mac are at Fixes. Enhancements, there will be some new features, including improved syncing support. With SP1, users will be able to sync Outlook's calendar, contacts, notes and tasks with. (version 15.33.

Thanks, Jerry. Hi Jerry, Thanks for your updates. Please open your Outlook for Mac in safe mode to see if the issue exists referring to the article below and let us know the result:. Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the download you receive from the third-party linked sites or any support related to the download or the downloaded technology. If you need support relating to the third-party technology, please contact the manufacturer directly.

For forther analysis, please provide the following information:. A screenshot showing the error message as Alison mentioned. How did you add your account to the Outlook client, via Exchange, POP3 or IMAP? Additionally, upload the image as the picture below shows instead of pasting it directly. Best Regards, Vanessa. Hi Jerry, Thanks for your updates.

I suggest that you follow these steps:. Verify that you can connect on the web. For example, if you are using an Office 365 account, visit to see if you can login. Open your Outbox, delete all outgoing emails and then click Send/receive. Re-enter your username and password by clicking Tools Accounts. If the suggestion doesn’t help, to confirm whether the outgoing server is correct, please share a screenshot of the account configuration information with us.

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Besides, please provide the information in the last replies so that we can move on. Best Regards, Vanessa. Hi Jerry, May I know which account you are using now?

Office 365 for business or Outlook.com? I may need your account information to better troubleshoot this issue. Please send it to me via if this account belongs to Microsoft. Also, I will give you one test account created by us. Please set this account in your Outlook to send emails and see if this account works fine.

Furthermore, please try sending emails only including some words without attachments to see if this issue occurs in this situation? Thanks, Alison.