Why Do I Have To Download Backup And Sync For Mac To Get Google Drive

After you reinstall Backup and Sync, it will take some time to complete. On your computer, go to the Backup and Sync download page. Download the most recent version of Backup and Sync. During the installation, click Yes when you’re asked to replace your current version. Choose a new Google Drive folder and sync your files.

After you restart your computer, it will take some time for Backup and Sync to complete. Mac.

In the top left, click the Apple menu. Click Restart. To confirm, click Restart. Windows 10.

In the bottom left, click or tap the Start button. Click or tap Power. Click or tap Restart Windows 8 & 8.1. In the top right, next to Search, click or tap the power icon. Click or tap Restart.

Windows 7. In the bottom left, click the Start menu icon. Next to 'Shut down,' click Restart. Error messages You may see the following errors in Google Drive:. An unknown error has occurred:. An unknown issue occurred and Google Drive needs to quit:.

Authorization failure: You no longer have permission to view the file. Contact the owner. Connection failure: Check your Internet connection.

Click Retry all. Backup and Sync quits unexpectedly:. This file is a link to an online Google document. It cannot be changed.

You can only change Google documents when online. Make a copy of the original document online and select it for syncing.

The file on your computer is missing:. This file points to an invalid online Google document: The original file is no longer in Google Drive. Remove from the folder on your computer. Some files can't be synced:. Syncing is stuck:. Unable to complete sync:. You do not have enough Google storage for this file.

Please buy more storage:. You do not have permission to sync this file: Contact the owner of the file. You only have permission to view this file, so your changes cannot be synced: Contact the owner of the file and request the ability to edit. Your Google Drive folder is missing:. Fix error messages. After you locate your missing folder, it will take some time for Backup and Sync to complete.

If you moved the Google Drive folder to a new place on your computer. On your computer, click Backup and Sync. On the error message, click Locate. Select your folder in its new location and click Open. Google Drive will reconnect. If you renamed your Google Drive folder. On your computer, click Backup and Sync.

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On the error message, click Locate. Select your renamed version and click Open. Google Drive will reconnect.

If you deleted your Google Drive folder. On your computer, click Backup and Sync. Click Error - Google Drive folder is missing. Click Disconnect account. Sign in again. You will be asked to choose a new location for the Google Drive folder.

If you don’t want to sync that folder anymore. On your computer, click Backup and Sync. On the error message, click Stop syncing this directory. Backup and Sync will re-sync your files. After you manually sync files, it will take some time for Backup and Sync to complete.

On your computer, click Backup and Sync. Click View # unsyncable files. Click Retry all. If this doesn't work, restart Google Drive sync. Send feedback.

On your computer, click Backup and Sync. Teamviewer 10 for mac. Click More Send feedback. Type your feedback. To give us insight into what is wrong, click, Include system data. Click Submit. Send an error report to Google If you are unable to solve your problem, you can send an error report to Google.

On your computer, click Backup and Sync. On a Mac, the icon is found in the menu bar at the top right of your desktop screen.

On a Windows computer, the icon is found in the taskbar at the bottom right of your desktop screen. While holding down the Shift key, click More. Click Enable diagnostic mode. Click Start logging. Reproduce the problem you experienced.

For example, you may get an error when you add a file to the Google Drive folder on your computer. Repeat that action while logging is active. When you’re done, click Send report to Google. When the report is sent, you’ll get a Report ID.